Processing Time:

1. 1. All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.
2. 2. Orders with expedited shipping options will be given priority.

Shipping Methods and Rates:

1. 1. We offer multiple shipping options, including standard, expedited, and express shipping.
2. 2. Shipping rates are calculated based on the weight of the order and the destination.

Shipping Locations:

For international orders, customers are responsible for any customs duties or taxes imposed by their respective countries.

Estimated Delivery Times:

1. 1. Standard Shipping: 5-7 business days
2. 2. Expedited Shipping: 2-3 business days
3. 3. Express Shipping: 1-2 business days

Order Tracking:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

1. 1. Once your order has been shipped, you will receive a confirmation email with a tracking number.
2. 2. You can track your order on our website or through the carrier's website.

Shipping Delays:

In the rare event of shipping delays due to unforeseen circumstances (e.g., weather conditions, natural disasters, or carrier issues), we will communicate updates to our customers promptly.

Backordered Items:

If an item is out of stock or on backorder, we will notify you immediately and provide an estimated restocking date. You may choose to wait for the item, select an alternative, or request a refund.

Shipping Confirmation:

You will receive a shipping confirmation email once your order has been dispatched. Please review the shipping details carefully.

Returns and Refunds:

Please refer to our Return Policy for information on returning items and eligibility for refunds.

Contact Information:

If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service at jyotideep.pvt.ltd@gmail.com or +91-87700 86926